Refund Policy


At assessHR.com, we are committed to delivering exceptional employee assessment services. If you are not fully satisfied with our services, we offer a straightforward refund process to ensure customer satisfaction.

1. Service Structure

  • Our assessment services are currently offered as a one-time purchase.
  • We provide a money-back guarantee for clients who are unsatisfied with our services under specific conditions.

2. Conditions for Refunds

Clients are eligible for a refund if:

  • We fail to deliver the results of the assessment as committed during the service agreement.

Refunds are issued in full, with no deductions.


3. Refund Process

  • Timeframe: Refund requests are processed within 7 days of approval.
  • Method: Refunds are issued to the original payment source used during the purchase, whether via credit card, bank transfer, or other payment methods.

 

Contact Us
If you have any questions about our Refund Policy or wish to request a refund, please contact us at contact@assessHR.com.